Technical : Questions and Answers |
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Q: Can
I network it?
A: ECS Conveyancer was built to be networked. Put ECS Conveyancer on every computer
in your office and save yourself all the trouble of going back to your machine to
find things out.
Q: Does
it run on my PC, or does it store everything on the net?
A: ECS Conveyancer is 100% located at your offices, the program, the database and
all documents and templates.
Q: When
data is transferred to your web server is it secure?
A: Yes. We use 128-bit encryption (same as the banks).
Q: When
I get your install USB do I send it back if I change my mind?
A: No you can keep it in a safe place until you get sick of everyone asking you
why you aren't using it.
Q: Does
it work on Mac?
A:Only if you have Windows XP and Word software installed on your computer. Only
your IT specialist can answer this question if you have Macs networked
Q: What
type of Database to you use?
A: If you don't have SQL Server already, the install program will install MS SQL
Express if you do have SQL Server 2005 the install will attach the iconvey.mdf to
that.
Q: Can
I import from my existing software?
A: If your current software can export the clients, banks, otherside, agent details
we can import it for you. But we cannot re-create the jobs/matters.
Q: How
does text get sent? Do I need to add a text sender?
A: You do not need to add a text sender. Every hour your database will connect to
the ECS server database and upload the text you want us to send plus update the
tasks you want your client's agents to see.
Q: Do I
pay for support?
A: No you don't even pay for the phone call when you seek support. Just call 1300 368 303
Q: How
does the ECS Conveyancer update my client? If it's urgent how do I get a text message
to him/her?
A:It's easy. If you don't want to wait for your next server connection (usually
every hour), you can click a button that will do it instantly.
Q: Anything
I should do to get ready for ECS Conveyancer?
A:Yes make sure your computers have the latest updates from Microsoft on them. This
will save a lot of time when you receive the install program as it will not install
until your computers are 100% up to date.
Please send us the next question we will be happy to answer it.
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